Monday-Friday 8am-5pm PST, excluding US Federal holidays.
You will be charged via Paypal after transaction completion, prior to product shipment. We process and ship your order in
approximately 2-5 business days.
We ship within the United States and its territories and most countries worldwide. For specific inquiries regarding international
shipments, please email firstname.lastname@example.org. Orders are typically shipped within 48 business hours. All orders
will be sent USPS First-Class Mail® with delivery confirmation. Please note: USPS delivery confirmation provides verification
of package delivery. There are no refunds for claims of “lost” or “undelivered” packages. If we cannot track the shipment to
your shipping address, the order will be mailed by alternative means at no additional customer cost. Shipping costs are
FREE for orders of $39.00 or more (United States only). For all other domestic orders, shipping is a flat rate of $4.95.
International orders are a $6.95 flat rate.
Credit Card Validation and Your Order
As we use Paypal to safely and securly process orders, Earth Diva Cosmetics LLC does not collect or have access to your
personal financial information. You may pay with credit card, debit card, bank transfers and with a personal PayPal account.
For more information about PayPal security measures, please visit www.paypal.com.
All sales are final on mineral makeup, no returns. Unused products (non-makeup only) may be returned within 60 days for a
complete refund. Customers are responsible for shipping costs on returned products. To assure satisfaction with color
matching, see Earth Diva's mineral foundation sample options. To request other mineral makeup samples, contact us at
Back Ordered Products
This is a rare occurrence as we do our best to mark high demand items “out of stock” when applicable. However, if an item
ordered is on back order, we will notify you of any shipment delay. If your order contains multiple products, we will ship the
available items. Any back-ordered item will be indicated on your invoice. We will ship back ordered products to you upon
availability, without assessing additional shipping charges.
Earth Diva Minerals is committed to protecting your privacy; we do not sell, trade, or rent your personal information to others.
We do not have access to private financial information as orders are processed through Paypal. When you place an order,
we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to
process and fulfill your order and to notify you of your order status.
Right of Refusal
We reserve the right to refuse service to any individual or business at any time for any reason.
Store Policy Change
We reserve the right to revise our Store Policies and Privacy Policies as needed without customer notification.
All information included on this site such as text, graphics and logos is the exclusive property of Earth Diva Minerals and is
protected by United States and international copyright laws.